Here’s some of our requently asked questions. If your question hasn’t been answered here, get in touch!

We begin by understanding your business needs, workflows, and team dynamics. Based on this, we carefully match you with a VA who aligns with your specific requirements. We ensure that the candidate fits not just the tasks, but your business culture and goals.

Yes! We set up your VA with a fully equipped, secure workspace in our office in Sri Lanka, ensuring they have everything they need to support your business from day one.

Our VAs work from a fully equipped office in Sri Lanka, where they are supported by a strong team culture, continuous learning, and professional growth opportunities.

We provide ongoing training, performance check-ins, and a positive work environment. This ensures that your VA stays engaged, motivated, and continually growing in their role, all of which leads to better support for your business.

Sri Lanka is 4.5 hours behind AEST. While this may differ from your local time, we work with you to ensure your VA’s schedule aligns with your needs and business hours.

Our VAs offer exceptional value, saving you over 50% compared to hiring locally in Australia. The exact cost depends on the role and tasks, but we provide transparent pricing to ensure you get the support you need without the high overhead.

All of our VAs are fluent in English, with strong communication skills tailored to your business needs. Whether you need someone to handle client calls or manage backend admin, we match you with a VA whose language proficiency aligns with the tasks and level of communication required.

You’ll communicate directly with your VA via email, phone, or your preferred messaging platform. We believe in seamless collaboration, and your VA is integrated into your daily workflow as a trusted extension of your team.

Our VAs are specifically trained for the real estate industry. They have hands-on experience in areas such as property marketing, listing management, CRM systems, and more, and they receive ongoing training to ensure they stay updated on the latest industry trends and tools.